Terms Of Use
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cobb's Hill Estate relationship with you in the context of this website.
The term "Cobb's Hill Estate" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Wine-Specific Conditions
Legal Requirements
You must be 18 years of age or older, to order or receive alcoholic beverages from Cobb's Hill Estate. Please note that a person over the age of 18 must be present at the time of delivery. We can not deliver wine to unattended premises. Australian laws prevents us from selling wine to anyone under the age of 18 years old. Please confirm you are of legal age to purchase wine when completing the order form. Wines purchased from Cobb's Hill Estate are not for resale, and are for personal consumption only.
Credit Card Charges
When purchasing from Cobbs Hill Estate, card details are transmitted through a secure server using Eway gateway services. We accept Visa, MasterCard, and American Express.
Minimum Purchase
No minimum purchase is required.
Direct Shipment
This site is restricted to Australian sales only. All prices displayed in the site are Australian dollars and my be shown as $, AUD$, AU$, A$. and Products will not be exported outside of Australia via the website – contact us via email or phone about export sales. Please note, when dealing through a third party for export, wine prices, discounts, and shipping costs may differ from those quoted by Cobb's Hill Estate.
Shipping Costs
All our prices are in Australian dollars.
Handling and packaging costs are included as an itemised cost in the total provided at the checkout once the order quantity and location is provided. All items are shipped using Australian Courier/Postal Services.
Under normal circumstances goods will be despatched upon receipt of proof of payment made and funds cleared in our bank. If an order cannot be filled, then the customer will be notified and advised as to whether the order can be completed subject to availability of the product/s purchased, or a refund will be available if requested. If you wish to query delivery please email us.
Delivery timeframe will depend on your location and the freight service available to us in your area. Dispatch is normally 1-2 days from receipt of payment and usually takes between 2-8 working days for delivery depending on your location.
Price and availability of goods are subject to change without notice.
Wine is a Delicate Commodity
Cobbs Hill Estate trusts that you will enjoy our wines. We stand by the quality of our wine and our shipments are carefully inspected before despatch. Nevertheless if a product is deemed to be faulty then returns will be accepted. Returns cannot be accepted on the basis of not liking the wine. All claims must be notified within seven days of receipt of the wine by email, so that we can arrange return and where appropriate exchange or refund. All wines should be returned as near as practicable to their original condition, with postage and insurance costs paid by the buyer.
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Cobb's Hill Estate is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Contact Us
In the event that you have any concerns regarding our Terms and Conditions or your purchase please contact us via the details provided on the Contact page of the website.